We will process all orders within 1-2 working days.
Within Australia your delivery should be received within 5-10 days. In more remote, and regional, areas this can take longer. Please allow up to 14 working days to receive an order. Tracking numbers will be provided on your shipping confirmation email and these can be used to track your order with Australia Post.
You can check your estimated delivery time on the Australia Post website here.
Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect.
We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
Missing or non delivered parcels need to be reported to us within 30 days within Australia. Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only. You need to contact us to arrange redelivery within 30 days of dispatch, after which the refund will processed automatically.